Course Overview

This course is designed to enable participants to leave with a sound understanding about the framework and tools for coaching successfully in the organisational environment. All participants will develop a degree of practical coaching skill via numerous opportunities throughout the 2 days to practice the learning – after all, coaching is a highly practical skill.

Day One

• identification of the source and type of personal beliefs
• recognition of beliefs in action
• identification of values as motivators
• alignment of values as an aid to personal empowerment
• the impact on the relationship and outcomes of developing clear ethics in mentoring and coaching
• valuing and working with personal aspects of difference within each mentoring and coaching client
• tracking of the impact of personal beliefs on behaviour, personal growth and achievement
• re-modelling of beliefs to create personal empowerment
• how to work with personal values hierarchy and values in conflict
• working with and staying non-judgemental around other peoples' values
• raising the understanding of legal obligations of diversity in the workplace

Day Two

• raising awareness and understanding of the relevance of the Neuro Linguistic Programming (NLP) communication model to mentoring or
  coaching
• identifying and working with sub modalities to enhance clients’ mental strategies
• working with clients’ language filters
• recognising empathy as a key foundation to the strength of the mentor/client or coach/client relationship
• identifying clients’ ‘models of the world’ and their impact on perception, language and thinking
• developing high impact questions, link words and statements to motivate clients
• anchoring resourceful states to inform effective behaviour and thinking
• how to build empathy with each client and key stakeholder
• rapport strategies, including, matching and leading to support resourcefulness in each client