Institute of Leadership and Management Level 5 Award in Management

This qualification covers 4 units and is delivered over 6 training days.

Candidates will be required to complete a 2000 word, work based assignment to demonstrate achievement of learning outcomes. They will also be required to complete a number of reflective reviews to demonstrate application in the workplace.

Workshop Outlines

Introduction and the role of a manager (day 1)

> Programme overview
> Vision, Mission and Value statements
> The role of a manager
> Management styles
> Organisational structure

The role of a manager (day 2) 

> Effective communication
> Self-assessment

Become an effective leader (day 1)

> The role of a leader
> Leadership theories
> Leadership styles
> Emotional intelligence

Become an effective leader (day 2)

> Motivation
> Effective delegation
> Empowerment
> Mentoring

Managing stress and conflict

> The causes of stress
> Managing stress
> Conflict situations
> Management actions to reduce stress and conflict
> Discipline and grievance

Managing individual development

> Gap analysis/TNA
> Learning and development methods
> Learning and development plans
> Evaluation

This qualification will be delivered either at t2 Head Office, St Mellons or at the client’s premises depending on the number of candidates

ILM Membership

Learners who achieve the introductory diploma will be eligible to apply for associate membership of ILM. On registration learners become student members of ILM.

Level 4 National Vocational Qualification in Management

This is a vocational qualification based on competence and is achieved through work based assessment. Managers complete a bespoke personal development plan (designed by their Personal Development Manager) to assemble a portfolio of evidence proving their competence in key management areas related to their job role.

Mandatory Units (5)

Optional Units - Choose 3 units from :

> Manage your own resources and professional development
> Develop your personal networks
> Provide leadership in your area of responsibility
> Ensure compliance with legal, regulatory, ethical and social requirements
> Promote equality of opportunity and diversity in your area of responsibility
> Lead change
> Plan change
> Implement change
> Recruit, select and keep colleagues
> Allocate and monitor the progress and quality of work in your area of responsibility
> Provide learning opportunities for colleagues
> Manage finance for your area of responsibility
> Manage a project
> Manage a programme of complementary projects
> Work with others to improve customer service
> Build your organisation’s understanding of it’s market and customers
> Manage the achievement of customer satisfaction

Delivery: an assessor will visit the candidate at their workplace at least once a month for a minimum of one hour. In addition to this, they will be set approximately 8 hours worth of work to complete before the next months meeting.

Key Skills

Key Skills are a range of essential skills that are critical to succeed in the workplace today. There are two Key Skill areas (Communications and Application of Number) which participants complete through a combination of work-based assessments and assignments.

Mandatory Units

> Application of Number             (Level 2)
> Communications                         (Level 2)

Delivery: Key Skills will be completed during the assessor visits

Recommended Time on Framework

The recommended time to complete the Modern Apprenticeship framework is 18 to 24 months.