Team Leading level 2
This qualification is aimed at individuals who are in a supervisory or team leading role. They will hold a position in the company which includes planning and leading the work of others.
On completion of the framework the candidate will receive the following qualifications:
> Institute of Leadership and Management Level 2 Award in Team Leading
> OCR Level 2 NVQ in Team Leading
> Team Leading Foundation Modern Apprenticeship
This qualification covers 4 units and is delivered over 3 training days, plus a half day of testing. During the half day of testing, candidates will be asked to complete a knowledge assessment to demonstrate their achievement of the learning outcomes.
Candidates will also be required to complete two reflective reviews to demonstrate application in the workplace.
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> Programme overview
> The role of a team leader
> Identify limits of authority and accountability
> Performance feedback techniques
> Improving own performance
> The difference between Leadership & Management
> Identifying leadership styles
> Developing self-manged teams
> Empowerment and job enrichment
> Identify performance requirements
> Address under-performance within the team
> Use inter-personal skills effectively
> Motivate effectively
> Basic problem solving and decision making
> Planning and implementing solutions
Half Day Testing - Short Answer Questions
This qualification will be delivered either at t2 Head Office, St Mellons or at the client’s premises depending on the number of candidates.
> Manage your own resources
> Provide leadership for your team
> Develop productive working relationships with colleagues
> Ensure your actions reduce risk to health and safety
> Encourage innovation in your team
> Allocate and check work in your team
> Provide learning opportunities for colleagues
> Resolve customer service problems
> Support customer service improvements
Delivery: an assessor will visit the candidate at their workplace at least once a month for a minimum of one hour. In addition to this, they will be set approximately 4 hours worth of work to complete before the next months meeting.
Key Skills are a range of essential skills that are critical to succeed in the workplace today. There are two Key Skill areas (Communications and Application of Number) which participants complete through a combination of work-based assessments and assignments.
> Application of Number (Level 1)
> Communications (Level 2)
Delivery: Key Skills will be completed during the assessor visits
The recommended time to complete the Modern Apprenticeship is approximately 18 to 24 months. |
