Assertiveness at Work

Course Duration
One Day

Course Cost
Tailored Course Cost : £950
Open Course Cost : from £95pp

Participant Profile

> Anyone who needs to master the principles    and practices of effective, assertive    communication

Course Benefits

> Increased productivity through more    effective communication
> Increased confidence in the ability to    handle difficult behaviour in others
> Manage your time more effectively and    enjoy greater self-esteem
> Improved decision making and reduction    in procrastination

Key Topics

> What is assertiveness
> Understanding behaviour
> Managing behaviour
> Assertive language
> The six step approach
> Assertiveness techniques

Related Courses

> effective negotiation skills
> communication skills
> time management