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Communication Skills
Communication is at the heart of any successful organisation. To achieve any goals, whether organisational or personal, it is essential that individuals are able to communicate successfully - internally and externally. This course will enable participants to enhance their natural communication skills, increase their self awareness and improve the way they relate to others. Enhanced communication skills will lead to increased organisational performance by improving the dissemination of information, ideas and decision making throughout the organisation.
 

Course Duration
One Day

Course Cost
£950

Participant Profile

> Anyone wishing to influence, motivate, inspire and communicate with others

Course Benefits

> To understand the different forms of    communication
> To understand the importance of effective    communication and the impact of    communication breakdown
> Understand how planning and preparation    can assist in the delivery of workplace    communications
> To identify and assess your own skills of    communication

Key Topics

> Effective communications
> Recognising & overcoming barriers to effective communication
> Non verbal communication
> The communication cycle
> Communication media
> Efficiency versus Effective
> Face to Face communications

Related Courses

> effective negotiation skills
> assertiveness at work
> effective telephone techniques

     
 
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