Frequently perceived simply as a selection tool, the interview is in fact a vital management tool that is used on a daily basis. This course looks at the different types and styles of interview in the workplace. Selection, appraisal, feedback, counselling, discipline, grievance, return to work and exit interviews are all opportunities to develop and maintain a productive employer/employee relationship. Organisation and management performance can simply be improved through a greater use of interviews in day to day team management. |
