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Effective Negotiation Skills
Managers negotiate almost every day, with customers, colleagues and suppliers. The absence of effective negotiating skills will undoubtedly have a detrimental effect on the organisation's performance. This course coaches managers in how to approach all types of negotiation positively and confidently. Effective negotiation skills will help participants to understand how negotiation methods can be used to achieve better results and greater success, greatly improving organisational performance.  
 

Course Duration
One Day

Course Cost
£950

Participant Profile

> Managers / Team Leaders who want to    increase their organisations success
> Newly appointed Managers / Team Leaders
> Managers / Team Leaders who are    assuming greater responsibilities

Course Benefits

> Identify, employ and improve negotiation     skills
> Plan and prepare for negotiations
> Trade conditionally using variable and     package options

Key Topics

> What is negotiation
> Non-Negotiating activities
> Joint problem solving
> Avoiding deadlock
> Submission
> The four phase model
> Negotiation cycle
> Trading Effectively
> Win-win negotiation

Related Courses

> assertiveness at work
> dealing with difficult customers
     
 
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