One Day
Tailored Course Cost : £950
Open Course Cost : from £95pp
> Managers / Team Leaders who want to increase their organisation's success
> Newly appointed Managers / Team Leaders
> Managers / Team Leaders who are assuming greater responsibilities
> Learn how to establish a performance management methodology
> Explore how to measure staff performance
> Identify methods and processes for maintaining high levels of staff performance
> Learn how to deal with problems and conflicts |
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> What is performance management?
> The performance management process
> Balanced Business Scoreboard
> The appraisal process
> Objective setting
> The skills / will matrix
> Discipline & grievance
> Trading Effectively
> Win-win negotiation
> developing others
> communication skills
> motivating yourself & others |