Training FAQs
Can we undertake the training at our own premises?
Can I get more training information?
Can I tailor my training to make it more relevant?
How do you tailor your training?
Are lunch and refreshments included?
Where will we park?
What if I’m not happy with my course?
Who are your training clients?
Where are you?
How long have you been in business?
Is the initial training meeting included in the cost?
What happens if people have special dietary requirements?
How much does training cost?
What's the difference between training and coaching?
Can we undertake the training at our own premises?
Of course! Our courses can be delivered anywhere in the UK. You can have them delivered at your offices, in a hotel or if you’d prefer, you can use our training rooms at one of our locations.
Can I get more training information?
If the information you require can’t be found on our website, please call us for a chat or email your question to enquiries@t2business.co.uk
Can I tailor my training to make it more relevant?
If the training is specifically for your organisation it is always fully tailored to your objectives and needs. If it is an open course you are attending, the course will be generic to suit everyone – however the trainer will always aim to tailor the examples to suit the candidates in the room.
How do you tailor your training?
We have yet to experience this, but if you feel that the training you experienced from t2 has not met your expectations we will offer you a full refund and our sincerest apologies. Closing the gap between your organisations performance and potential is what t2 aim to achieve with all our training solutions, rest assured, if you aren’t happy with your training, neither are we.
Are lunch and refreshments included?
A freshly prepared buffet lunch and unlimited refreshments is included in each and every training package purchased from t2 business solutions
Where will we park?
At t2 headquarters, Melrose Hall we have free onsite car parking,
What if I’m not happy with my course?
For closed training courses we always tailor the training to suit your requirements. We arrange a meeting with you to discuss the issues you hope to solve or improve as a result of the training. A dedicated account manager and the trainer will attend the meeting to help tailor the course to your requirements.
Once we have clear objectives, the trainer will devise a proposal of key topics and benefits for the training to help you understand how your issues will be tackled. This proposal is then used as the basis for the course.
Who are your training clients?
Too many to mention here! We have a client base of over 400 companies in both the public and private sector. We are currently working with organisations like HBOS, Wilkinsons, Cardiff & Vale NHS Trust, Cardiff & Newport Volkswagen, The Open University
Where are you?
There is a map available on our website – but if you would like any help just contact us
How long have you been in business?
Established in 1996, we celebrated our 10th Anniversary last year.
Is the initial training meeting included in the cost?
Yes, we don’t charge you for the initial meeting – this is where we establish the needs and objectives of the training so it is included in our training solution.
What happens if people have special dietary requirements?
Our lunch buffets are freshly prepared on the day of the event and we can tailor the menu to match your dietary requirement including, vegetarian, vegan, gluten free and low fat options. Just contact us and let us know what youneed. For moreinformation, visit our catering section
How much does training cost?
Depending on the solution you choose the training can cost between £95 and £950 per day. Open courses usually cost £95 per delegate. A tailored training programme usually costs £950 per day for up to 10 delegates.
What's the difference between training and coaching?
Training is usually based in a classroom and is an interactive workshop for between 1 and 10 people. It usually includes a presentation and group exercises. Coaching is usually done on a one to one basis honing in on individual needs and requirements. Coaching is always confidential and focuses on making the most of the individuals strengths and identifying and improving weaknesses.
For example, one of our clients recently arranged 7 days training followed by 7 days coaching. The training taught the basic principles of telephone selling, the coaching included the trainer sitting in with the delegates for 2 hour slots, as they called real clients. The trainer analysed the calls and gave individual feedback and targets. This blended approach ensures that the principles taught in the classroom are making the transition to the working environment.
For more information please do not hesitate to contact us. |
