We have opened a newly refurbished premises located on High Street in the centre of Newport creating easy access for all our learners. We have qualified IT trainers to assist people through their qualifications using up to date equipment with Microsoft Office applications, Internet access and online testing.

The IT suite itself comprises of 10 networked computers linked through a server to a laser printer. We have successfully run a Centre in Newport since we opened in 1996.  This is largely due to the quality of qualifications we offer and the success of our trainees completing their training placements and entering into full-time employment.

qualifications

Training Solutions Management Training Customer Service Training IT Training Sales Training Human Resources Training Personal Effectiveness Training Health & Social Care Training Employment Law Training Health & Safety Training

Tailored Training Courses Management      Introduction to Management      Developing Others      Leading Teams & Individuals      Managing Performance      Effective Negotiation Skills Cusomer Service      Continuous Improvement      Dealing with Difficult Customers      Effective Telephone Techniques      Essentials of Customer Service IT      MS Word Introduction      MS Word Intermediate      MS Word Advanced      MS Excel Introduction      MS Excel Intermediate      MS Excel Advanced      MS Powerpoint Introduction      MS Powerpoint Advanced      MS Outlook      MS Project      MS Access Introduction      MS Access Intermediate      MS Access Advanced Sales      Sales Management      Key Account Management      Selling by Telephone      Professional Selling Skills      Successful Sales Presentations Human Resources      Appraisal Skills      Be a Great Coach      Essential Interview Skills      Recruitment & Selection      Train the Trainer      Trainer Development Programme Personal Effectiveness      Assertiveness at Work      Communication Skills      Managing Stress      Motivating Yourself & Others      Personal Development      Presentation Skills      Time Management Employment Law      Age Discrimination      Bullying & Harassment in the Workplace      Employment Law for Beginners      Handling Disciplinary & Grievance Meetings Health & Safety      Corporate Manslaughter      Effective COSSH Management      Health & Safety for Beginners      Handling Health & Safety for Directors      Handling Health & Safety for the Office      Handling Health & Safety Risk Assessment

Vocational Training Courses Management      Team Leading Level 2      Management Level 3      Management Level 4 Customer Service      Contact Centre Level 2      Customer Service Level 2      Customer Service Level 3 IT      Information Technology Level 2 Sales      Telesales Level 2 Personal Effectiveness      Business Administration Level 2      Business Administration Level 3 Health & Social Care      Health & Social Care Level 2      Health & Social Care Level 3